News from ISSBA
Tuesday, 24 March 2020 10:34

Working From Home – Technology Solutions

Following on from our first working from home article, we have suggested some technologies which may help.

File Sharing and Organisation

Office 365

Microsoft Office 365 is a Software as a Service (SaaS) solution that includes Microsoft Office and other services, such as email and collaboration, from Microsoft’s cloud server. Microsoft Office 365 provides desktop functionalities and is available by subscription.

Microsoft Office 365 provides a comprehensive set of software tools and services that facilitate office documentation, communication and management tasks. No upfront installation or integration is required, other than an Internet connection and supporting Web browser.


Dropbox is a file hosting service that offers cloud storage which can be used for file sharing, collaboration and as an online backup service. You can add new folders and save files to the folders as if it was local but your colleagues can also access them via the cloud.

Google Drive

Very similar to Dropbox, Google Drive also allows you to store, share and synchronize files.

Zoho Projects

Online project management software designed for small and medium sized companies. It allows you to define tasks and assign them to colleagues as well as deal with project scheduling and budgeting.


Simple organisation system similar to an online white board which helps teams to work together via tasks, notes, projects and shared files.

Keeping in Touch


Zoom is a remote conferencing service that you can use for online meetings via video link and allows multiple people to ‘meet’ together online. Apart from normal meetings, Zoom also has possibilities for other services that are normally face to face such as counselling or even teaching a dance class remotely.


Discord was designed for video gaming communities and offers text, image, video and audio communication between users in a chat channel. It can work well with headsets for team chats and catch ups.


A secure instant messaging platform which works as a chat room for companies and was designed to replace email as an organisation’s primary method of communication and sharing. Slack allows you to organise channels for group discussions as well as private messages between individuals.

Other Things to Consider

One of the most important things to check when you are working online is that your anti-virus software is up to date and up to the job you need it to do.

You will obviously need a secure internet connection and make sure that any sensitive information is protected so that you don’t inadvertently find yourself in breach of GDPR.

If you are planning to use video or chat tools, obviously you will need a camera and microphone but you may just be able to use these tools via a smart phone if your PC or laptop doesn’t have these. It could also be worth having a headset with a mic, especially if you are sharing a workspace at home with spouse/partner/housemate/children etc.

If you are an ISSBA member and need some specific help or advice, our ISSBA Assist member benefit is there to help.

Written by Merie Sennett, Spartan Consultants with contributions from PC Futures Ltd and Ruth Cheesley